The outsourcing examples They apply to any area of work, especially those related to communication, customer service or finance.
Outsourcing What is it and how does it work?
It’s a business model in which a company hires outside companies to handle specific tasks. This term means to subcontract or outsource.
Examples of outsourcing in companies
1. Customer service
A company, no matter how large it may be, cannot serve all the spaces, therefore, it subcontracts another company to provide customer service by telephone.
better known as Call Centersare services that answer customer calls and charge the company for this.
2. Advertising agency: social networks
Today, the social networks they became the starting point for the positioning of brands in the market.
For this reason, the largest companies such as Coca-Cola, Manzana or Adidas, hire other organizations that can keep their accounts in Facebook, instagram or other networks.
This is known as outsourcing.
3. Research and design
The companies that use outsourcing They are always in search of updating and improving, for this reason, they rely on great professionals.
This is the case of Nikewhich subcontracts other companies to take over the research and design of sports shoes.
In this way, they not only comply with the tastes of the client, but also apply a new technology so that the shoes are more comfortable and to your liking.
4. Product Creation
There are countries in which the production of certain types of products is more profitable due to its low cost.
This advantage is taken advantage of by companies, which subcontract others to manufacture clothing, technological items, fashion accessories, etc.
After the production is finished, these are sent to the main company which will do their marketing and distribution.
5. Logistics services to banks
Banking entities prefer to concentrate their efforts on improving financial services for their customers.
Therefore, they prefer to subcontract other companies that provide logistics services in the case of transporting and delivering documents or products to their customers.
Whether it be account statements, checks or other documents.
6. In electronic commerce
For several years, the examples of outsourcing in Peruvian companies and anywhere in the world have served to offer more efficient services.
An example of this is the electronic commerce either ecommercemaking packages reach customers faster.
Amazon apply this strategy, subcontract logistics services so that they are in charge of receiving, storing and then distributing the merchandise of the contracting company.
7. Food services for workers
The companies subcontract other companies to provide food service (canteen) to the workers.
This in order to keep them motivated and instead of going out to buy food for lunch, dedicate time to the assigned tasks.
Thus, the company pays because it provides breakfast, lunch and dinner to employees, depending on the time they are in.
This is one of many Incentive Plan Examples.
types of outsourcing
to. Off-site
When the subcontracted services are performed at the facilities of the contracted company, that is, outside the place where the company’s regular workers work.
b. on site
As its name indicates, the tasks are carried out in the spaces of the contracting company.
c. Co-sourcing
Both the contracting company and the contracted agree that the responsibilities and risks in the processes will be assumed by both.
In other words, what happens benefits or harms both of them, so the responsibility does not only fall on one of them.
d. business processes
When an entire company process is outsourced, for example, the calculation of the workers’ payroll.
and. In a specific area of knowledge
The outsourcing examples cover certain areas of knowledge, especially in tasks that are extremely difficult.
In this sense, companies subcontract others to carry out tasks that require time and specialized personnel, for example, the creation of web pages.
outsourcing benefits
1. The risk is lower
By subcontracting there is no risk of changing an entire work strategy, in case of failure.
Just changing the company is enough to correct an error, thus avoiding layoffs or new hires of inexperienced personnel.
2. Savings for the contracting company
One of the outsourcing characteristics is that it represents significant savings for companies that subcontract to smaller ones.
Otherwise, they would have to invest money in training courses for their staff or pay high sums to professionals specialized in some area.
c. Faster and more efficient services
By subcontracting experts in specific areas, the company is freed from complex tasks, therefore, it has more time to respond to other areas.
This makes it faster when delivering a product, taking into account that it is the subcontracted company that performs this task.